In community-based care settings, families play a key role in delivering person-centered care — but providers often struggle to keep them involved due to time pressures and outdated systems.

StoriiCare, a purpose-built EHR for social and community care, makes it easy to engage families, improve communication, and boost transparency — all without adding to staff workloads.

Whether you want to enhance family involvement or reduce manual updates, StoriiCare helps you do it all.

1. Offering a Dedicated Family Portal

A secure, user-friendly portal gives families controlled access to:

• Care updates and daily logs
  
  
• Photos and videos of activities
  
  
• Calendar events and appointments
  
  
• Messages or notes from staff
  
  

This kind of access makes families feel involved and reassured — even from afar.

2. Enabling Real-Time Communication

Built-in messaging or comment features allow quick communication between care teams and family members. This improves coordination, keeps everyone on the same page, and helps resolve concerns before they escalate.

3. Sharing Life Stories and Personal Preferences

An effective EHR includes tools for capturing life story content, such as photos, voice recordings, or personal milestones. Families can contribute this content directly, helping staff deliver truly personalized care.

4. Ensuring Privacy and Compliance

A good EHR ensures all shared information is protected under frameworks like HIPAA or GDPR, giving families peace of mind that their loved one’s data is secure.

5. Reducing Staff Admin Burden

Instead of manually updating multiple people or tracking communication in spreadsheets, staff can post updates once and share them instantly — saving time while enhancing transparency.

StoriiCare: Designed for Family Engagement

At StoriiCare, we believe that engaging families shouldn’t be an afterthought — it should be a core part of care delivery.

• That’s why our EHR platform includes a secure Family Portal with:
• Real-time care updates
• Photos and activity sharing
• Direct communication with staff
• Life story tools that bring individuals’ histories to life

Whether families live around the corner or across the globe, StoriiCare helps them feel present, connected, and valued in the care journey.

Want to See It in Action?

👉 Book a demo to explore how StoriiCare strengthens family relationships and elevates the care experience for everyone involved.

‍